Bystander Apathy

Bored WEBIn his book, The Personal MBA: Master the Art of Business, Josh Kaufman describes a phenomenon he calls “bystander apathy.” In essence, Mr. Kaufman suggests that any project without a leader won’t get completed. He cites committees as a perfect example, as they often do not have a leader and a project can linger inside a committee literally for years. Your organization’s strategic plan can be met with the same fate without accountable leadership.

Many leaders believe that change needs to involve everyone, and that’s a good thing. However, handing responsibility for that change off to everyone or anyone besides the executive team is not so good. Change begins at the top. Further, executives must be involved and held accountable throughout the change process. Much of this begins when developing the strategic plan.